上川外相、地元で別の顔を見せる　ポスト岸田浮上に舌鋒鋭く「独りよがり!」 [自民]：朝日新聞デジタル

The Ministry of Health, Labor, and Welfare is considering amending the Labor Policy Promotion Act to make it mandatory for companies to protect employees from unreasonable customer demands, known as customer harassment (Cus-Hara). As the issue of Cus-Hara becomes a social problem, the ministry is looking into requiring companies to implement measures to safeguard their employees.

The government is set to compile the “Basic Policies for Economic and Fiscal Management and Reform” in June, which may include the proposed amendments to the act. This move comes in response to the increasing cases of customers making unreasonable demands on employees, leading to stress and mental health issues among workers.

In related news, a recent incident at a disability group home operated by the company “Megumi” has led to the revocation of its business designation due to confirmed cases of systematic fraud. This severe punishment serves as a warning to the industry, highlighting the need for stricter regulations and oversight to protect vulnerable individuals.

The proposed amendments to the Labor Policy Promotion Act aim to address the growing concerns around employee welfare and mental health in the face of rising cases of customer harassment. The government’s proactive stance on this issue reflects a commitment to creating a safe and supportive work environment for all employees.