Cloudbeds, a global platform supporting lodging businesses, has seen tremendous growth under the leadership of Co-Founder and CEO Adam Harris. With a fully-remote workforce spanning over 40 countries, Cloudbeds has revolutionized the guest experience in the hospitality industry. In a recent interview, Harris shared the origins of Cloudbeds, inspired by a frustrating experience while traveling in Brazil. This experience led to the vision of a platform that could streamline and modernize the guest experience for properties of all sizes and types.
Cloudbeds’ core mission is to empower hoteliers in elevating their businesses through hospitality. The company’s technology supports hoteliers in creating personalized guest experiences through features like AI-powered chatbots and mobile integrations. By simplifying workflows and enhancing efficiency, Cloudbeds enables hoteliers to focus more on guest interaction and satisfaction.
One key strategy employed by Cloudbeds is its remote-first philosophy, which emphasizes flexibility and strategic location management. By clustering teams in similar time zones and prioritizing strong internet connections, Cloudbeds ensures effective collaboration and operational efficiency across its global workforce.
Looking ahead, Cloudbeds is exploring future technological innovations, including leveraging AI and machine learning to automate tasks and provide actionable insights for hoteliers. By integrating advanced technologies, Cloudbeds aims to continue revolutionizing the hospitality industry and empowering hoteliers to deliver exceptional guest experiences.