All paid users will now have access to Slack’s upgraded AI technology | Technology News

Salesforce has recently introduced new AI capabilities to its popular communication platform, Slack, revolutionizing the way users interact and collaborate. One of the standout additions is the “recap” feature, which provides users with automated daily digests summarizing key discussions in specified channels. The Slack AI can even analyze user activity to recommend which busy channels might be worth recapping.

Another exciting feature is the AI-powered search, which addresses a common user pain point of sifting through tangled threads. Users can now simply ask a conversational question about a topic, and Slack AI will surface relevant messages while providing a helpful summary response.

Perhaps the most impressive new feature is the conversation summaries. With a single click, Slack AI can analyze an entire message thread or channel and generate a high-level recap highlighting crucial details like key takeaways, decisions, and action items.

To address security and privacy concerns, Salesforce ensures that Slack data never leaves the customer’s environment and remains siloed and unexploited for other purposes. The AI capabilities rely on large language models hosted in Salesforce’s virtual private cloud to analyze each company’s unique Slack data, supporting multiple languages including English, Spanish, and Japanese.

The Slack AI add-on is available across all paid Slack tiers, from Pro to Enterprise plans, at a cost of $10 per user per month. Salesforce plans to expand Slack AI’s capabilities to include combing through associated files, apps, and other resources for an even richer understanding. This marks just the beginning of a new era of intelligent collaboration on the Slack platform.