AT&T Experiencing Mass Outages, Frustrating Wireless Customers

AT&T users across the United States were left frustrated and disconnected on Tuesday as a widespread outage hit the telecommunications giant for the second time this year. The glitch, which lasted for up to seven hours, affected hundreds of customers, leaving them unable to make calls or access the internet.

According to reports from Down Detector, over 3,280 customers experienced issues with AT&T service, with the number dropping to around 180 by the following morning. AT&T confirmed the outage just before 8 p.m. ET on Tuesday, stating that it had been resolved for most customers.

The Federal Communications Commission (FCC) also acknowledged the issue, noting that consumers in multiple states were unable to make wireless calls. The organization is currently investigating the root cause of the problem.

Customers took to social media to express their frustration, with many reporting the inability to communicate with users on other carriers, including Verizon. Some users in specific areas, such as Camden County, Georgia, and Scranton, Pennsylvania, were unable to access 911 services with AT&T.

This outage comes just months after a similar incident in February, where tens of thousands of customers were left without service. AT&T CEO John Stankey issued refunds to affected businesses and apologized for the disruption.

Despite the challenges, AT&T’s stock was up over 18% year over year as of Wednesday morning, showing resilience in the face of network issues. The company continues to work on improving its services to meet the expectations of its customers.