Exclusive: Maven AGI Secures $28 Million in Funding, Indicating the Emergence of Generative AI in Customer Support

Maven AGI, a groundbreaking generative AI platform, has secured $28 million in funding and emerged from stealth mode to revolutionize enterprise customer support. Led by CEO Jonathan Corbin, CTO Eugene Mann, and President Sami Shalabi, the company aims to disrupt the $460 billion customer support industry by leveraging the power of generative AI to deliver highly personalized and efficient customer experiences.

The platform’s AI agents have already showcased impressive results for early adopters like Tripadvisor, HubSpot, Impact.com, and ClickUp, autonomously resolving over 93 percent of inquiries, reducing support costs by 81 percent, and handling millions of interactions across more than 50 languages.

Jonathan Corbin highlighted the platform’s accuracy, emphasizing the proprietary enterprise search engine that scours millions of knowledge articles and documentation in milliseconds. This unique approach ensures that Maven AGI delivers the highest-quality responses, grounded in truth, for even the most challenging questions.

Moreover, Maven AGI’s seamless integration with popular CRM and help desk tools like Salesforce, Zendesk, Freshdesk, and HubSpot allows companies to enhance their customer support capabilities without disrupting current workflows. The platform’s focus on data privacy and GDPR compliance further solidifies its commitment to protecting user information.

With plans to expand its AI capabilities beyond customer support, Maven AGI is set to transform diverse business functions with human-level comprehension and logic. As the company ramps up its engineering, go-to-market, and partnership efforts, it is poised to lead the charge in reshaping customer support through the innovative use of generative AI. The future of business operations may indeed be just one voice command away.