In a major win for air travelers, the U.S. Department of Transportation has implemented new regulations that will make it easier for passengers to receive refunds for flight delays and cancellations. No longer will passengers have to jump through hoops or fight with airlines to get their money back.
Under the new rules, passengers on domestic flights delayed three hours or more, or international flights delayed six hours or more, will be entitled to an automatic cash refund for the entire flight price. Additionally, canceled flights will also make travelers eligible for a refund. This means that affected passengers won’t have to issue a request or file a complaint to be compensated for their disruptions.
Transportation Secretary Pete Buttigieg emphasized the importance of these new regulations, stating that passengers deserve to get their money back without any headaches or haggling. The DOT has also issued new guidance on checked luggage, requiring airlines to issue refunds on checked-bag fees if a bag is not delivered within a certain timeframe.
These new rules are part of the administration’s efforts to eliminate “surprise junk fees” and ensure transparency in air travel pricing. Buttigieg stressed the importance of building confidence in air travel and securing passengers’ trust, especially during a time when the airline industry is facing challenges.
Overall, these new regulations are a positive step towards protecting passengers’ rights and ensuring a smoother travel experience for all.