How to Determine if You’re Being Overcharged at the Checkout

Supermarkets and dollar stores have been under scrutiny for overcharging customers at the checkout, with multiple cases coming to light in recent years. Walmart recently settled a $45 million lawsuit after being accused of falsely inflating the weights of certain groceries at the register, potentially negating sale prices for customers. Dollar General has also faced legal action in Ohio and Wisconsin for similar practices, with error rates of overcharging well above the permitted limit.

In North Carolina, officials fined more than a dozen stores for scanning errors, with one location having an error rate of 33%. To protect yourself from being overcharged, experts recommend double-checking prices on shelf labels, using store scales in the produce department for items sold by weight, and ensuring the register’s scale is set to zero before checkout.

If you are overcharged, it is important to address the issue with store management immediately. In Wisconsin, overcharged customers are entitled to a refund or even receive the item for free. According to Marin County officials, alert consumers are the best defense against inaccurate transactions.

With prices already high on many goods, being vigilant at the checkout can help you avoid unexpected charges and ensure you are getting the best deal possible. Stay informed and proactive to protect your wallet from potential overcharging practices in stores.