IBM Chairman and CEO Arvind Krishna recently discussed the company’s performance and investments in AI at the Milken Global Institute Conference. In a conversation with Yahoo Finance, Krishna emphasized the importance of regulating the use cases of AI rather than the technology itself.
Krishna expressed his belief that regulators should focus on ensuring responsible use of AI rather than stifling innovation by regulating the technology itself. He compared the idea of regulating AI to regulating the internet in 1995, highlighting the importance of allowing technology to evolve without unnecessary restrictions.
Furthermore, Krishna stressed the need for accountability among those developing AI models. He suggested that developers should be held responsible for the capabilities of their models, emphasizing the importance of ethical and responsible use of AI technology.
In addition to discussing regulatory issues, Krishna also touched on IBM’s approach to AI deployment and the potential benefits for clients. He highlighted three key use cases for AI, including improving productivity in contact centers, addressing tech debt, and leveraging digital labor to augment human workers.
Despite concerns raised by some about the power of AI, Krishna expressed confidence in the technology’s potential and downplayed fears of superintelligence. He also advocated for open-source AI models, emphasizing the importance of transparency and competition in driving innovation.
Overall, Krishna’s insights shed light on IBM’s strategic approach to AI and the company’s commitment to responsible and ethical deployment of the technology. As AI continues to reshape industries and drive innovation, IBM appears poised to play a significant role in shaping the future of AI technology.
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