Important Considerations: The Risks of Synced Loyalty Accounts

Managing Editor Accidentally Redeems 4,000 Points for $27 Grubhub Order

In a shocking turn of events, the managing editor for credit cards at TPG made a costly mistake while redeeming points for a Grubhub order. Known for maximizing credit card perks, the editor usually checks card accounts every Thursday to ensure they are getting the most out of their points and miles.

However, during a lazy Sunday, the editor accidentally redeemed almost 4,000 Membership Rewards points for a mere $27 Grubhub order. This mistake valued the points at a mere 0.68 cents each, a fraction of their actual worth.

Despite reaching out to both American Express and Grubhub for a refund, the editor was unable to recover the lost points. This serves as a cautionary tale for others who may inadvertently make similar mistakes.

To avoid such errors in the future, the editor recommends double-checking the option to use points before checking out. Additionally, manually entering “0 points” and clicking “Apply” can ensure that no points are mistakenly redeemed.

Ultimately, this mishap serves as a reminder to be vigilant when using credit card points and to always verify redemption choices to avoid unnecessary losses.