InvoiceCloud’s Outstanding Customer Service Honored in the 2024 American Business Awards® and 2024 Stevie® Awards for Sales & Customer Service

InvoiceCloud, a leading provider of digital bill payment services, has recently been recognized for its exceptional customer service. The company received category wins for Customer Service Department of the Year in the 22nd Annual American Business Awards and Customer Service Department of the Year – Financial Services – 100 or More Employees in the 18th annual Stevie Awards for Sales & Customer Service.

With over 3,200 customers in the utility, government, and insurance industries, InvoiceCloud is dedicated to providing modern digital payment solutions and outstanding customer engagement. Their commitment to customer satisfaction is evident in their impressive 98% customer retention rate as of April 2024.

InvoiceCloud’s CEO, Kevin O’Brien, attributes the company’s success to their focus on product leadership, a customer-first mindset, and a top-notch customer success team. O’Brien expressed his gratitude for the recognition from the Stevie Awards and emphasized the importance of having knowledgeable employees who genuinely care about their customers’ success.

The Stevie Awards president, Maggie Miller, commended the winners for their high levels of achievement and congratulated them on their accomplishments. More than 3,700 nominations were considered in the American Business Awards and over 2,300 nominations in the Stevie Awards for Sales & Customer Service, with winners selected based on the average scores of over 200 professionals worldwide.

InvoiceCloud’s dedication to exceptional customer service has set them apart in the industry, earning them prestigious awards and recognition. Their commitment to customer satisfaction and innovation continues to drive their success in the digital payment space.