Airlines have pledged to improve services for passengers with disabilities following a summit in Ottawa this week. The airline industry has agreed to adopt a common medical form and explore improved data-sharing to address the issues faced by passengers with disabilities. However, no new penalties were announced for mistreating travelers with disabilities at the summit’s closing.
Transport Minister Pablo Rodriguez stated that the federal government would consider new penalties if necessary but emphasized the importance of working with the industry first to improve the situation for travelers. Diversity, Inclusion, and Persons with Disabilities Minister Kamal Khera highlighted that the new form for travelers will streamline the travel preparation process, making it easier for people traveling with disabilities.
Meanwhile, consumers are raising complaints about an ‘aggressive’ company selling water systems door-to-door. Natalie Lent, a Nova Scotia resident, purchased three water filtration systems for her well water, valued at nearly $12,000, from Atlantic Environmental Systems. Lent claims that the systems have never worked properly, leaving her reliant on bottled water for everyday use.
The provincial government is examining whether Atlantic Environmental Systems has violated regulations, following a series of complaints from homeowners. The company’s owner, Danny Goldman, disputes any wrongdoing and maintains that the majority of their customers are satisfied. The Competition Bureau is also investigating Lululemon over greenwashing allegations, focusing on the company’s environmental claims in its marketing campaigns.