Culture Amp co-founder and chief technology officer Douglas English emphasized the importance of all workers having a working knowledge of artificial intelligence as the technology becomes more prevalent in the workplace.
English noted that while the level of expertise required may vary depending on the role, the use of AI is shifting from research-oriented positions to more technical jobs. He highlighted that AI can be utilized as an assistant to streamline mundane tasks like email scanning and document organization in certain business functions.
However, in technical fields such as engineering and cybersecurity, English stressed the critical need for teams to become proficient specialists in AI due to the rapidly evolving nature of tasks and threats. He shared these insights at The Australian Financial Review Artificial Intelligence Summit.
Culture Amp has taken a proactive approach by empowering its employees with AI training while implementing safeguards to protect data, rather than imposing restrictions. This strategy focuses on education and caution when handling data within AI systems.
Similarly, Salesforce general manager of innovation Justin Tauber echoed the sentiment of enabling employees to be familiar with AI to understand its potential applications. Tauber emphasized the importance of organizations learning how to responsibly and effectively utilize AI to stay ahead in the evolving technological landscape.
As AI continues to shape the future of work, companies that prioritize AI education and responsible usage are poised to succeed in leveraging the technology for innovation and growth.