London Drugs, a popular retail chain in Western Canada, has informed its employees that certain corporate files, including employee information, may have been compromised in a recent cyberattack. The internal memo, obtained by Global News, revealed that the investigation into the cyberattack has uncovered evidence indicating that some head office files have been breached.
The memo, which was sent out to employees on Thursday, stated that the company is currently unable to provide specific details about the nature of the potentially impacted employee personal information due to the large number of unstructured corporate files that need to be individually reviewed.
London Drugs has assured its employees that the process of reviewing each compromised file is underway. The company has also confirmed that no customer information was breached in the cyberattack.
As a precautionary measure, London Drugs is offering 24 months of complimentary credit monitoring and identity theft protection services to all current employees, regardless of whether their data was compromised or not. The company is also updating relevant privacy commissioners and cooperating with their inquiries regarding the incident.
The cyberattack, which occurred in early May, led to the temporary closure of 79 retail stores across Western Canada. However, the stores have since been reopened. Detailed information about the cyberattack has not been disclosed at this time.