What steps should you take if your laptop is damaged during a flight?

In a shocking turn of events on a Delta flight, a passenger’s laptop was crushed when the seat in front of them was reclined at breakneck speed. The incident left the laptop unusable and the passenger in disbelief.

The passenger, who was using a 15-inch Macbook Pro, watched in horror as the screen of their laptop cracked and was compressed by the reclining seat. The laptop got caught in the small opening that holds the tray table in place, leaving no room for escape.

Despite the passenger’s efforts to seek compensation from Delta, the airline offered a meager 1,000 SkyMiles, equivalent to just $11.50. The passenger’s attempts to rectify the situation with Delta’s customer service also proved futile, as the airline denied responsibility for the damaged laptop.

In response to the incident, the passenger has taken precautions to prevent similar mishaps in the future. They now leave their laptop in their carry-on baggage during flights and ensure it is not pushed all the way back on the tray table. Additionally, the passenger plans to purchase pricey items with a credit card that offers purchase protection benefits.

While the passenger has moved on from the incident and acquired a new laptop, the experience serves as a cautionary tale for travelers to be mindful of their belongings while flying. Delta’s handling of the situation highlights the importance of understanding insurance policies and protection plans when traveling with valuable items.